We understand that in some cases you may want to return your purchase but there are situation only where we accept the returns. Let's understand the different situations -
1. If you have received wrong or damaged product - In this case you just need to call us on 8808264985. But make sure you have uncut video of packet opening that you have received.
Packet opening video is very important thing to have because we would like to understand where is the real problem and we will definately rectify that. So If you have received WRONG or DAMAGED product, you don't need to worry.
2. Wrong size - We request our customers to use our CONNECT AND SEE THE JEWELLERY ON VIDEO CALL feature before you purchase items. If you are buying anklets then you can take the tread of anklets size and you can try that thread or you can take measurement of your own anklets and do let us know. For RINGS and bangles, generally we do keep Adjustable rings so no tension of size. Still there reach out to us on 8808264985.
Process of Return and refund
If you have received WRONG or DAMAGED product than Give a call or whats app us on 8808264985.
You just need to pack the received product.
We will send you a return shipping label. You just need to take 2 prints and paste one on the packet.
Our pick up boy will call you. When you handover the packet to the pick up boy, please make sure that you take signature and phone number of pick up biy on the other print you have take of shipping label.
That's it. You just need to wait for few days so that we received the packet. As we received the packet back in our inventory, we will refund your money immediately.
This process may differ according to the courier partner. The above mentioned example is for DELHIVERY only. For more information just give a call or whats app us on 8808264985.
We fulfill COD orders all over India but for that you just need to pay COD and courier charges online before we proceed and deliver your favourite jewellery on door-step.
For more information whats app or call us on 8808264985.